Terms & Conditions.

The agreement between you and Limitless Nomad for any trip booked with us, written in plain terms wherever we could manage it

Last updated: September 2026

These Terms and Conditions exist to protect both our travelers and our company. In plain language, they set out what each side can expect before, during, and after a booking. By paying any deposit or portion of the trip price, the lead booker confirms these Terms have been read, understood, and accepted on behalf of every traveler in the booking.

These are our standard booking terms. Every Limitless Nomad journey is quoted individually, and the exact terms that govern your trip, deposit amount, payment schedule, and anything specific to your itinerary, are the ones set out in your own written proposal and confirmation. Where those documents state different terms for your booking, those terms govern.

Reservations

Booking a tour with Limitless Nomad can be done by phone, our contact form, or email. We arrange accommodation, meals, transportation, excursions, and other services through independent suppliers, including guides, drivers, and transport companies. Many of the lodges, riads, and camps we work with have limited capacity, so we strongly recommend booking well in advance, particularly for travel during peak season.

Deposit & Final Payment

Once your itinerary and price are confirmed in writing, your reservation is secured upon payment of a deposit. This structure protects both sides: it allows us to confirm your accommodations and guides with our suppliers, many of whom require payment well ahead of your travel dates, while giving you a fixed, agreed price before paying in full.

Deposit: 20% of the total trip cost, due to confirm and book your reservation.

Final balance: for trips booked more than one month before departure, the remaining 80% is due no later than one month before your trip begins.

Bookings made within one month of departure: full payment (100%) is required at the time of booking, as there is no longer time to collect the balance separately.

For certain luxury properties, desert camps, or peak-season dates, a higher deposit may be required. We will always inform you of this in advance, before you pay anything.

Payment Methods

You may pay by bank transfer or credit/debit card. Card payments incur a processing fee of 4.5%, charged by our payment provider rather than Limitless Nomad. Your reservation is confirmed once we receive and acknowledge your deposit in writing. Full payment details are always provided in writing before any payment is requested.

Traveling With Children

Ages 0–5: free of charge.
Ages 6–12: 50% discount when sharing a room with two adults, up to one child per family at this rate.

We aim to make family travel more accessible without compromising on the experience.

Changes Requested by the Client

We will make every reasonable effort to accommodate changes to your booking once confirmed, but we cannot guarantee availability, particularly during peak season or for specific hotels and riads with limited rooms.

Price changes for requested upgrades or additions. Where a client requests a specific change after confirmation, such as upgrading a hotel or room category, adding an optional excursion or private experience, extending the trip, or adding travelers, the price of your trip may change to reflect the actual cost of that change. We will always confirm any price difference with you in writing before the change is applied, and no change is made to your booking without your approval.

Requests to change traveler names on flights are generally treated by airlines as a cancellation and rebooking, and any resulting costs are the client’s responsibility.

Outside of changes you request, the price confirmed on your written proposal is locked once your deposit is received, as set out in Section 10.

Cancellation

Cancellations must be submitted in writing by email. The date we receive your written notice is the date used to calculate any refund.

More than one month before departure: full refund of amounts paid, less a $500 USD cancellation fee to cover administrative and supplier costs already committed on your behalf.

Between one month and less than one month before departure: non-refundable. Where Limitless Nomad is able to secure a refund from our own suppliers (hotels, camps, guides, or transport partners) for this period, we will pass that recovered amount on to you, less the $500 USD fee and any charges withheld by the supplier itself.

Rescheduling your trip to new dates is possible at no penalty, except where additional costs apply for high-demand dates such as New Year’s Eve or other major holidays, which we will confirm with you before rebooking.

This policy reflects the deposit and cancellation terms our accommodation and ground partners require of us. It is designed to protect your trip and our ability to deliver it, in equal measure.

Insurance

Travel insurance is not included in your trip cost, but comprehensive coverage is strongly recommended for every traveler. Your policy should cover, at minimum:

Luggage loss or delay
Trip curtailment
Medical emergencies, including repatriation
Cancellation or trip interruption

Please carry your insurance policy details and emergency contact numbers with you throughout your trip.

Accommodation

Accommodation quality and star ratings follow Moroccan standards, which can differ from those in other countries. We select hotels, riads, and guesthouses based on availability at the time of booking, and can offer upgrade options for an additional fee where available.

Documentation

Travelers are responsible for carrying valid documentation for the duration of their trip, including a passport valid for at least six months beyond your travel dates and any visas required for your nationality. Limitless Nomad is not responsible for denied entry or travel disruption resulting from missing or invalid documentation.

Rates & Price Lock

Quoted rates are indicative until confirmed in writing, as our suppliers may adjust prices or local taxes without notice.

Price Lock Guarantee. Once your deposit has been received and we have issued written confirmation, the total trip price on your confirmation is locked. It will not be increased due to currency fluctuations, supplier price changes, or general market movement. The only exceptions are a new or increased government tax, levy, or mandatory fee introduced after confirmation, or a change you yourself request under Section 5.

Responsibility

Limitless Nomad arranges the services ordered and paid for by our clients, but is not responsible for:

Lost documents or personal items
Strikes, accidents, delays, pandemics, wars, or other unforeseeable events
Cancellations made necessary by safety concerns or force majeure

We may alter itineraries, transport, or accommodations where necessary to protect the safety of our travelers, and no refund will be issued for changes made on this basis. Travelers are expected to follow the safety guidance of their guides and drivers at all times.

Liability

Limitless Nomad is responsible for carefully selecting the local guides, drivers, hotels, and other suppliers we work with, but we do not directly operate their services. Except where caused by our own gross negligence or willful misconduct, we assume no liability for injury, loss, damage, delay, or expense caused by an independent supplier or by events beyond our reasonable control.

In all cases, our maximum liability to you for any proven breach of these terms is capped at the total amount paid to us for your booking. We are not liable for indirect or consequential losses, including missed connections, lost wages, or loss of enjoyment.

Force Majeure

Force majeure refers to extraordinary events beyond our reasonable control, including natural disasters, strikes, pandemics, wars, or transportation disruptions. In such circumstances, Limitless Nomad reserves the right to cancel or modify travel arrangements as needed, and will work with you in good faith on rescheduling or supplier refunds where they can be secured.

Complaints

If something isn’t right during your trip, please tell us immediately so we can fix it while you’re still in Morocco:

Report the issue to your driver or guide first, who will attempt to resolve it on the spot.
If it remains unresolved, contact our office directly by phone or email.
Formal complaints should be submitted in writing within two weeks of your return home.

We take every complaint seriously and will respond promptly and fairly.

Photography & Media

Our guides, drivers, or representatives may occasionally take photographs or video during your trip. These may feature travelers and may be used in our marketing, including our website and social media channels. By traveling with us, you grant Limitless Nomad permission to use such images for these purposes. If you would prefer not to be photographed, or do not want your image used, simply let your guide know at the start of your trip.

Privacy Policy

We take the privacy of your personal information seriously and take reasonable measures to protect it. To arrange your trip, we share only the details necessary with our local partners, hotels, drivers, and guides, so they can deliver the services you’ve booked. For full detail on what we collect and how it’s used, please see our Privacy Policy.

Governing Law & Jurisdiction

These Terms, and the services provided under them, are governed by the laws of Morocco, where our ground operations are based, without prejudice to any statutory consumer rights you may hold in your own country of residence. We encourage any concern to be raised with us directly first, in the spirit of Section 14, so it can be resolved without the need for formal proceedings.